Last Updated: July 24, 2026
At SynoraAI, operated by Cube Web Technologies, we respect your privacy and provide you with the ability to request deletion of your account and associated personal information.
This Data Deletion page explains how you can request the deletion of your SynoraAI account and personal data.
1. Requesting Data Deletion
If you would like to delete your SynoraAI account and associated personal information, you can submit a deletion request by contacting us at:
Email: [email protected]
Please send your request from the email address associated with your SynoraAI account whenever possible.
In your email, please include:
- Your full name
- The email address associated with your SynoraAI account
- Your SynoraAI username, if applicable
- A clear statement requesting the deletion of your account and personal data
You may use the following subject line:
Subject: Data Deletion Request
2. What Happens After You Submit a Request
Once we receive your request, we may take reasonable steps to verify your identity and confirm that you are the owner of the account.
After your request has been verified, we will process the deletion of your account and associated personal information in accordance with applicable laws and our data retention requirements.
The deletion process may include removing or deleting information associated with your account, such as:
- Account information
- Profile information
- Brand information
- Brand profiles
- User-generated content stored within your account
- AI-generated content associated with your account
- Connected social media account information
- Social media connection data and access tokens, where applicable
- Subscription and account-related information, where legally permitted
- Credits and usage information, where applicable
Some information may not be immediately deleted if it is required to be retained for legal, security, fraud prevention, accounting, dispute resolution, or other legitimate purposes.
3. Social Media Account Connections
If you have connected social media accounts to SynoraAI, deleting your SynoraAI account may result in the removal of the connection between SynoraAI and those third-party platforms.
You may also revoke SynoraAI’s access directly through the settings of the relevant social media platform.
Please note that deleting your SynoraAI account does not automatically delete information that has already been shared with or stored by third-party social media platforms.
For information about deleting data held by a third-party platform, you should contact or use the privacy and account settings provided by that platform.
4. Data Retained for Legal or Legitimate Purposes
In certain circumstances, we may retain limited information even after your account deletion request.
This may include information that is necessary to:
- Comply with applicable laws or legal obligations
- Resolve disputes
- Prevent fraud or abuse
- Detect and investigate security incidents
- Enforce our agreements and policies
- Maintain financial, tax, or accounting records
- Respond to legal requests
- Protect the rights, safety, and security of SynoraAI, our users, or others
Any information retained for these purposes will be handled in accordance with applicable laws and our Privacy Policy.
5. Third-Party Service Providers
SynoraAI may use third-party service providers to provide certain features and operate the Services, including cloud hosting providers, AI service providers, payment processors, authentication providers, analytics providers, and other technology providers.
Where applicable and legally required, we may request the deletion of personal information held by our service providers in connection with your account.
However, certain third-party providers may retain information independently according to their own legal obligations, policies, and retention practices.
6. Deletion of Payment Information
Payment transactions may be processed by third-party payment providers such as Stripe, PayPal, Razorpay, Mollie, or other supported providers.
SynoraAI generally does not directly store complete payment card details.
Deleting your SynoraAI account does not necessarily delete transaction records that are required to be retained by payment providers or by applicable financial, tax, accounting, or legal requirements.
For information about data held directly by a payment provider, you may need to contact that provider separately.
7. Important Information Before Deleting Your Account
Account deletion may be permanent and may result in the loss of access to:
- Your SynoraAI account
- Brand profiles
- Brand information
- AI-generated content
- Uploaded content
- Scheduled content
- Connected social media accounts
- Social media analytics
- Subscription information
- Credits
- Usage history
- Other account-related information
We recommend downloading or saving any information or content you wish to retain before requesting account deletion.
Once deletion has been completed, we may not be able to recover your account or deleted information.
8. How to Submit Your Data Deletion Request
To request deletion of your account and personal information, send an email to:
Please include:
Name: Your full name
Account Email: The email address registered with SynoraAI
Username: Your SynoraAI username, if applicable
Request: Please clearly state that you want your SynoraAI account and associated personal data deleted.
For example:
I request the deletion of my SynoraAI account and associated personal data. My account email address is [your email address].
We may contact you if additional information is required to verify your request.
9. Processing Time
We will review and process verified deletion requests within a reasonable period and in accordance with applicable legal requirements.
The time required to complete a deletion request may vary depending on the nature of the information, technical requirements, legal obligations, and the services involved.
If additional time is required, we may notify you where required by applicable law.
10. Privacy Policy
For more information about how SynoraAI collects, uses, stores, and protects personal information, please review our Privacy Policy.
Privacy Policy:
https://synora.cubewebtech.com/privacy-policy
11. Contact Us
If you have questions about data deletion, privacy, or your personal information, please contact us:
Company: Cube Web Technologies
Product: SynoraAI
Website: https://synora.cubewebtech.com
Email: [email protected]
By submitting a data deletion request, you acknowledge that account deletion may be permanent and may result in the loss of access to your SynoraAI account and associated data, subject to applicable legal and retention requirements.