Last Updated: July 24, 2026
Welcome to SynoraAI (“SynoraAI”, “we”, “our”, or “us”). SynoraAI is an AI-powered social media management platform that helps businesses, creators, and other users build their brand identity, create and manage content, connect social media accounts, schedule and publish posts, analyze social media activity, and manage subscriptions and credits.
This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use our website, application, platform, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use SynoraAI, we may collect the following categories of information.
1.1 Account Information
When you register for an account, we may collect:
- Name
- Email address
- Username
- Password or authentication credentials
- Profile information
- Account preferences
- Other information you voluntarily provide
If you sign in using a third-party authentication provider, such as Google or another supported authentication service, we may receive information that you authorize that provider to share with us.
1.2 Brand Information
When you use our brand-building features, you may provide information such as:
- Brand name
- Brand description
- Brand identity
- Brand voice
- Target audience information
- Slogans
- Marketing strategies
- Logo concepts
- Brand preferences
- Other information related to your business or brand
We use this information to provide brand-building, personalization, and AI-assisted content generation features.
1.3 Content and User-Generated Data
When you use SynoraAI, you may provide or create content including:
- Text
- Social media posts
- Captions
- Images
- Videos
- Audio or voice content
- Documents or other uploaded materials
- Marketing content
- AI-generated content
- Brand-related content
You are responsible for ensuring that you have the necessary rights and permissions to upload, process, publish, or distribute any content you provide through our Services.
1.4 Social Media Account Information
SynoraAI may allow you to connect supported third-party social media accounts, including platforms such as:
- X (formerly Twitter)
- TikTok
When you connect a social media account, we may receive certain information and access permissions from the relevant platform, depending on the permissions you authorize.
This may include account identifiers, profile information, access tokens, page information, and other information necessary to provide features such as:
- Account linking
- Social media publishing
- Scheduled posting
- Multi-platform publishing
- Social media analytics
- Content management
We only request and use permissions that are necessary to provide the relevant functionality.
Your use of third-party social media platforms is also subject to their respective terms and privacy policies.
1.5 Payment and Subscription Information
SynoraAI may offer paid subscription plans, credit-based services, and other paid features.
Depending on the payment method you choose, payments may be processed by third-party payment providers such as:
- Stripe
- PayPal
- Razorpay
- Mollie
- Other payment providers supported by the platform
We may receive limited transaction-related information, such as payment status, subscription details, transaction identifiers, and billing information.
We generally do not directly store complete payment card details. Payment information may be collected and processed directly by the relevant payment provider according to its privacy policy and security practices.
1.6 Affiliate and Referral Information
If you participate in our affiliate or referral program, we may collect information necessary to manage referrals, commissions, payouts, and related activities.
This may include:
- Referral information
- Affiliate identifiers
- Commission information
- Payout-related information
- Transaction records
1.7 Automatically Collected Information
When you access or use our Services, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device type
- Operating system
- General location information
- Pages or features accessed
- Date and time of access
- Usage activity
- Log information
- Referring URLs
This information may be used to maintain security, prevent abuse, analyze usage, and improve our Services.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage user accounts
- Authenticate users
- Provide and operate our Services
- Build and manage brand profiles
- Generate AI-powered text, images, videos, audio, and other content
- Personalize AI-generated content
- Connect and manage social media accounts
- Schedule and publish social media posts
- Provide social media analytics
- Manage subscriptions and credits
- Process payments
- Manage affiliate and referral programs
- Provide customer support
- Send service-related communications
- Improve and develop our Services
- Monitor and analyze platform usage
- Detect and prevent fraud, abuse, and security incidents
- Maintain the security and integrity of our platform
- Comply with applicable legal obligations
- Enforce our terms and policies
3. AI-Powered Services
SynoraAI provides AI-powered features that may process information you provide to generate content and assist with brand and social media management.
Depending on the features you use, information may be processed through third-party AI service providers, which may include providers such as OpenAI, Stability AI, RunwayML, or other supported AI providers.
The information processed may include prompts, brand information, text, images, or other content necessary to provide the requested AI functionality.
We encourage users not to submit sensitive personal information or confidential information into AI prompts unless such submission is necessary and appropriate.
The availability of specific AI providers may depend on the features enabled on your account and the configuration of the Services.
4. Third-Party Services
To provide our Services, SynoraAI may integrate with or use third-party services and providers.
These may include:
- Social media platforms
- AI service providers
- Payment providers
- Cloud hosting and infrastructure providers
- Email and communication services
- Analytics services
- Stock media providers
- Authentication providers
- Other technology and service providers
Third-party services may process information according to their own privacy policies and terms.
We encourage you to review the privacy policies of third-party services that you connect to or use through SynoraAI.
5. Stock Media Services
SynoraAI may provide access to stock media from third-party services such as Unsplash and Pexels.
When you use such functionality, your interaction with those services may be subject to their respective terms and privacy policies.
6. How We Share Your Information
We do not sell your personal information for monetary consideration.
We may share information with trusted third parties when necessary to operate and provide our Services, including:
Service Providers
We may share information with service providers that help us operate our platform, including hosting, cloud infrastructure, authentication, analytics, AI processing, payment processing, email delivery, and technical support providers.
Social Media Platforms
When you choose to connect and publish content to a social media platform, information and content may be transmitted to that platform as necessary to perform your requested action.
Payment Providers
Payment and transaction information may be processed by third-party payment providers to complete transactions and manage subscriptions.
Legal Requirements
We may disclose information when required by applicable law, regulation, court order, legal process, or governmental request.
Business Transactions
If SynoraAI is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
7. Cookies and Similar Technologies
SynoraAI may use cookies and similar technologies to:
- Keep users logged in
- Remember user preferences
- Maintain security
- Improve website functionality
- Understand how users interact with our Services
- Analyze traffic and usage
- Improve our Services
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Services.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our Services
- Maintain user accounts
- Provide customer support
- Fulfill the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain processing activities
- Request a copy of certain personal information
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the contact information provided below.
We may need to verify your identity before processing certain requests.
11. Account and Data Deletion
You may request deletion of your SynoraAI account and associated personal information by contacting us at:
Email: [email protected]
When requesting deletion, please provide the email address associated with your account and clearly state that you wish to delete your account and personal data.
After receiving and verifying your request, we will process the deletion in accordance with applicable laws and our data retention requirements.
Some information may be retained where required by law or where necessary for legitimate purposes such as fraud prevention, security, dispute resolution, accounting, or legal compliance.
Deleting your account may also result in the removal or loss of access to your brands, generated content, connected accounts, subscription information, credits, and other account-related data, subject to applicable retention requirements.
For more information, please visit our Data Deletion page.
12. Social Media Account Disconnection
You may disconnect your social media accounts from SynoraAI at any time through the available account settings, where supported.
You may also revoke SynoraAI’s access through the settings of the relevant social media platform.
Disconnecting an account may prevent SynoraAI from accessing or publishing content to that social media account in the future.
13. Children’s Privacy
Our Services are not intended for children under the age of 13 or the minimum age required by applicable law in your jurisdiction.
We do not knowingly collect personal information from children without appropriate authorization where required by law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
14. International Data Transfers
Our third-party service providers and infrastructure may be located in countries other than your country of residence.
As a result, your information may be transferred to and processed in other countries.
Where required by applicable law, we take appropriate measures to protect personal information during such transfers.
15. Third-Party Websites and Services
Our Services may contain links to or integrations with third-party websites, applications, and services.
We are not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies and terms of any third-party service you access or connect through SynoraAI.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Company: Cube Web Technologies
Website: https://synora.cubewebtech.com
Email: [email protected]